The MikroTik Cloud Router Switch CRS328-4C-20S+4S+RM is a high-performance Layer 2/Layer 3 managed switch designed for Internet service providers (ISPs), enterprise networks, data centres, and fibre distribution applications. It features 20 Gigabit SFP ports, 4 × 10 Gigabit SFP+ ports, and 4 Gigabit Ethernet/SFP combo ports, providing exceptional flexibility for both fibre and copper network deployments. The switch supports dual boot with RouterOS Level 5 and SwitchOS (SwOS), allowing administrators to choose between advanced routing capabilities and streamlined Layer 2 switching. Housed in a 1U rackmount chassis with dual redundant power supplies, it delivers high availability and reliable performance for mission-critical networks. Additional features include VLAN support, QoS, Link Aggregation (LACP), ACLs, IGMP Snooping, RSTP/MSTP, traffic monitoring, and a dedicated RJ45 console port for easy management and troubleshooting.